{"id":19970,"date":"2026-06-25T10:49:13","date_gmt":"2026-06-25T08:49:13","guid":{"rendered":"https:\/\/www.oliocentonze.com\/exercise-your-right-to-withdraw\/"},"modified":"2026-06-25T12:04:20","modified_gmt":"2026-06-25T10:04:20","slug":"exercise-your-right-to-withdraw","status":"publish","type":"page","link":"https:\/\/www.oliocentonze.com\/en\/exercise-your-right-to-withdraw\/","title":{"rendered":"Exercise Your Right to Withdraw"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19970\" class=\"elementor elementor-19970 elementor-19908\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-467f267 e-flex e-con-boxed e-con e-parent\" data-id=\"467f267\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-dc85e3c elementor-widget elementor-widget-shortcode\" data-id=\"dc85e3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div class=\"recesso-form-wrapper\">\n\t\t\t<form class=\"recesso-form\" method=\"post\" action=\"https:\/\/www.oliocentonze.com\/wp-admin\/admin-post.php\" novalidate>\n\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"recesso_form_submit\" \/>\n\t\t\t\t<input type=\"hidden\" id=\"recesso_form_nonce\" name=\"recesso_form_nonce\" value=\"eb13763a4e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/19970\" \/>\t\t\t\t<input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/19970\" \/>\t\t\t\t\t\t<div class=\"recesso-form-honeypot\" aria-hidden=\"true\">\n\t\t\t<label for=\"recesso_website\">\n\t\t\t\tLeave this field empty\t\t\t<\/label>\n\t\t\t<input\n\t\t\t\ttype=\"text\"\n\t\t\t\tid=\"recesso_website\"\n\t\t\t\tname=\"recesso_website\"\n\t\t\t\tvalue=\"\"\n\t\t\t\tautocomplete=\"off\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t\/>\n\t\t<\/div>\n\t\t\n\t\t\t\t<p class=\"recesso-form-field\">\n\t\t\t\t\t<label for=\"recesso_full_name\">\n\t\t\t\t\t\tFull Name\t\t\t\t\t\t<span class=\"required\" aria-hidden=\"true\">*<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<input\n\t\t\t\t\t\ttype=\"text\"\n\t\t\t\t\t\tid=\"recesso_full_name\"\n\t\t\t\t\t\tname=\"recesso_full_name\"\n\t\t\t\t\t\trequired\n\t\t\t\t\t\tautocomplete=\"name\"\n\t\t\t\t\t\/>\n\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"recesso-form-field\">\n\t\t\t\t\t<label for=\"recesso_email\">\n\t\t\t\t\t\tEmail address used to place the order\t\t\t\t\t\t<span class=\"required\" aria-hidden=\"true\">*<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<input\n\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\tid=\"recesso_email\"\n\t\t\t\t\t\tname=\"recesso_email\"\n\t\t\t\t\t\trequired\n\t\t\t\t\t\tautocomplete=\"email\"\n\t\t\t\t\t\/>\n\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"recesso-form-field\">\n\t\t\t\t\t<label for=\"recesso_order_id\">\n\t\t\t\t\t\tOrder number\t\t\t\t\t\t<span class=\"required\" aria-hidden=\"true\">*<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<input\n\t\t\t\t\t\ttype=\"text\"\n\t\t\t\t\t\tid=\"recesso_order_id\"\n\t\t\t\t\t\tname=\"recesso_order_id\"\n\t\t\t\t\t\tinputmode=\"numeric\"\n\t\t\t\t\t\trequired\n\t\t\t\t\t\/>\n\t\t\t\t\t<small class=\"recesso-form-hint\">\n\t\t\t\t\t\tYou can find it in the email we sent when you placed the order.\t\t\t\t\t<\/small>\n\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"recesso-form-field\">\n\t\t\t\t\t<label for=\"recesso_order_date\">\n\t\t\t\t\t\tOrder Date\t\t\t\t\t<\/label>\n\t\t\t\t\t<input\n\t\t\t\t\t\ttype=\"date\"\n\t\t\t\t\t\tid=\"recesso_order_date\"\n\t\t\t\t\t\tname=\"recesso_order_date\"\n\t\t\t\t\t\/>\n\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"recesso-form-field\">\n\t\t\t\t\t<label for=\"recesso_scope\">\n\t\t\t\t\t\tWithdrawal Scope\t\t\t\t\t\t<span class=\"required\" aria-hidden=\"true\">*<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<select id=\"recesso_scope\" name=\"recesso_scope\" required>\n\t\t\t\t\t\t<option value=\"\">\n\t\t\t\t\t\t\tSelect...\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t<option value=\"ordine_intero\">\n\t\t\t\t\t\t\tEntire Order\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t<option value=\"ordine_parziale\">\n\t\t\t\t\t\t\tPartial Order\t\t\t\t\t\t<\/option>\n\t\t\t\t\t<\/select>\n\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"recesso-form-field\">\n\t\t\t\t\t<label for=\"recesso_details\">\n\t\t\t\t\t\tWithdrawal details\t\t\t\t\t<\/label>\n\t\t\t\t\t<textarea\n\t\t\t\t\t\tid=\"recesso_details\"\n\t\t\t\t\t\tname=\"recesso_details\"\n\t\t\t\t\t\trows=\"4\"\n\t\t\t\t\t\tmaxlength=\"2000\"\n\t\t\t\t\t\tplaceholder=\"Enter any notes or details about your withdrawal request here (optional field).\"\n\t\t\t\t\t><\/textarea>\n\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t<div class=\"recesso-form-field recesso-form-policy\">\n\t\t\t\t\t<p class=\"recesso-form-policy__label\">\n\t\t\t\t\t\tTerms and conditions for the right of withdrawal\t\t\t\t\t<\/p>\n\t\t\t\t\t<div class=\"recesso-form-policy__box\">\n\t\t\t\t\t\t<p>The cost of returning the goods is borne by the customer. In the event of exercising the right of withdrawal, only the value of the purchased products will be refunded; shipping costs incurred for the delivery of the goods are excluded.<\/p>\n<p>The right of withdrawal may be validated exclusively for products returned intact, unused, unopened, and kept in the same condition in which they were received. Products must be returned complete with their original packaging and any intact warranty seals. Returns of products that have been opened, tampered with, damaged, or that show signs of use that compromise their marketability, integrity, or hygienic-sanitary characteristics will not be accepted. The customer is required to provide comprehensive photographic documentation to accompany the return of the goods.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<p class=\"recesso-form-field recesso-form-checkbox\">\n\t\t\t\t\t<label for=\"recesso_policy_accept\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\ttype=\"checkbox\"\n\t\t\t\t\t\t\tid=\"recesso_policy_accept\"\n\t\t\t\t\t\t\tname=\"recesso_policy_accept\"\n\t\t\t\t\t\t\tvalue=\"1\"\n\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\tI declare that I have read and understood the withdrawal terms and conditions stated above.\t\t\t\t\t\t<span class=\"required\" aria-hidden=\"true\">*<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"recesso-form-field recesso-form-checkbox\">\n\t\t\t\t\t\t\t\t\t\t<label for=\"recesso_terms_accept\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\ttype=\"checkbox\"\n\t\t\t\t\t\t\tid=\"recesso_terms_accept\"\n\t\t\t\t\t\t\tname=\"recesso_terms_accept\"\n\t\t\t\t\t\t\tvalue=\"1\"\n\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\tI have read and accept the <a href=\"https:\/\/www.oliocentonze.com\/termini-e-condizioni\/\" target=\"_blank\" rel=\"noopener noreferrer\">terms and conditions<\/a> of the website.\t\t\t\t\t\t<span class=\"required\" aria-hidden=\"true\">*<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"recesso-form-field recesso-form-submit\">\n\t\t\t\t\t<button type=\"submit\" class=\"recesso-form-button\">\n\t\t\t\t\t\tSubmit Withdrawal Request\t\t\t\t\t<\/button>\n\t\t\t\t<\/p>\n\n\t\t\t<\/form>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19970","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oliocentonze.com\/en\/wp-json\/wp\/v2\/pages\/19970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oliocentonze.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.oliocentonze.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.oliocentonze.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oliocentonze.com\/en\/wp-json\/wp\/v2\/comments?post=19970"}],"version-history":[{"count":1,"href":"https:\/\/www.oliocentonze.com\/en\/wp-json\/wp\/v2\/pages\/19970\/revisions"}],"predecessor-version":[{"id":19971,"href":"https:\/\/www.oliocentonze.com\/en\/wp-json\/wp\/v2\/pages\/19970\/revisions\/19971"}],"wp:attachment":[{"href":"https:\/\/www.oliocentonze.com\/en\/wp-json\/wp\/v2\/media?parent=19970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}